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Knowledge From the Field

What do we know about helplines and hotlines?

Read reports, research briefs, and more to learn about what is currently known about hotlines, helplines, and the front door of the child welfare system. Authors, articles, and points of view do not necessarily represent those of the Quality Improvement Center on Helplines and Hotlines or its partner organizations.

December 12, 2025

The Unintended Consequences of Mandatory Reporting: Balancing Protection and Harm in Child Welfare

December 4, 2025

Referrals to Child Welfare Agencies for Child Maltreatment Continue to Rise

December 4, 2025

Navigating Child Abuse and Neglect Disclosures

November 13, 2025

Reclaiming Foster Care: An America First Vision for Protecting Children and Strengthening Families

October 23, 2025

What Are Two Examples of Helplines Operated by Child Protection Agencies?

October 23, 2025

How Do Helplines Support Children and Families?

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