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News & Perspectives

What are people saying about helplines and hotlines?

Read news articles, opinion pieces, and more representing the national conversation about hotlines, helplines, and the front door of the child welfare system. Authors, articles, and points of view do not necessarily represent those of the Quality Improvement Center on Helplines and Hotlines or its partner organizations.

May 28, 2026

Oklahoma Allocates $3 Million to 211 Hotline for Critical Services

May 7, 2026

Families Sometimes Need Extra Support — and Asking for Help Shouldn’t Feel Scary

April 30, 2026

We Can’t Just Investigate Our Way to Preventing Child Abuse

April 26, 2026

Colorado Child Abuse Cases Plummet, but Experts Want Receipts

April 25, 2026

Ohio Community Groups Lead 211 Hotline Expansion Statewide

April 12, 2026

Pikes Peak Region Sees Highest Hotline Calls as Colorado Expands Support to Prevent Child Abuse

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