The Quality Improvement Center on Helplines and Hotlines hosted its first national convening in Atlanta in early September 2026. The event brought together approximately 140 mandated reporters, child protection staff and leadership, people with lived experience of the child welfare system, researchers, practitioners, and more. The gathering had two aims: first, for the Center to
“Colorado is refocusing efforts on child abuse prevention this Child Abuse Prevention Month, shifting from solely responding to incidents to proactive support for families. This change comes after new data revealed nearly 6,000 children in the state were victims of abuse or neglect last year. The Pikes Peak region, in particular, recorded more than 18,000 calls
“A new statewide program is offering free legal guidance and crisis support to Texas families when Child Protective Services begins an investigation. A new statewide resource aims to help Texas parents navigate investigations by Texas Department of Family and Protective Services and Child Protective Services. The Family Early Defense Network, launched this month, provides free legal
“Marking a major victory for parents rights advocates, New York Gov. Kathy Hochul signed a bill Friday night to end the long-standing yet controversial practice of accepting anonymous reports to the state’s child abuse and neglect hotline. Supporters of the legislation have argued that callers to the Statewide Central Register of Child Abuse and Maltreatment
Surveys are now closed. Thank you for your participation. Are you a mandated reporter, child protection hotline staff, or community helpline staff or volunteer? Every day, caring professionals like you make important decisions in order to keep children safe and help families succeed. The Quality Improvement Center on Helplines and Hotlines is conducting practical research
“Want to report a case of child abuse? Better be prepared to give your name and phone number, too. The state Legislature last month passed a bill that would outlaw anonymous reports to the state’s central hotline for child abuse and neglect. The bill now awaits Gov. Kathy Hochul’s signature. But the governor should think
“Recently, the NYC Family Policy Project released new data and Legal Services NYC released a report that make it as clear as day that New York State must enact the Anti-Harassment in Reporting Bill. This bill, sponsored by Senator Jabari Brisport and Assembly Member Andrew Hevesi, would end the state’s practice of accepting anonymous complaints
“While working as a resident in a Bronx medical clinic a few years ago, Isuree Katugampala discovered how sharing concerns about a patient’s safety with her supervisor could lead to dire and unintended consequences. The mother of a toddler had confessed that, on occasion, her husband’s jealousy escalated to hitting her. The mother said the
“At the Los Angeles County Child Protection Hotline headquarters in downtown LA, social workers are taking more than 160,000 calls on any given year. Jennie Feria, the chief deputy director of the county’s Department of Children and Family Services, tells the I-Team calls that once would end when it was determined there wasn’t a need
“California’s vision for Child, Family and Community Well-Being, centered on equity and social justice and respect for tribal sovereignty, requires an approach that is dependent upon the successful implementation of the State’s Family First Prevention Services (FFPS) Plan that keeps children, youth and families out of the child welfare system through supports provided by FFPS.
