LA County’s Hotline to Helpline Expands Its Reach to Help More Families

“At the Los Angeles County Child Protection Hotline headquarters in downtown LA, social workers are taking more than 160,000 calls on any given year.

Jennie Feria, the chief deputy director of the county’s Department of Children and Family Services, tells the I-Team calls that once would end when it was determined there wasn’t a need for a child abuse or neglect investigation, now stay open.”