Yes, DC Neighbors Are Using the New 211 Warmline

“As crime rose in the District last year, advocates called for better access to social services to help prevent it.

D.C. responded by launching a 211 ‘warmline’ — and people are dialing in.

A spokesperson for the Office of the Deputy Mayor for Health and Human Services said in the first month since its October soft launch, the warmline received 785 connected calls.

The warmline is a partnership between the Child and Family Services Agency and the Office of Unified Communication.”